BLUE RIDGE UNIFIED SCHOOL DISTRICT

JOB DESCRIPTION

Job Title:   SUPPORT SERVICE ASSISTANT

FLSA:  Non-Exempt

12 month position-40 hours per week

REPORTS TO:  Maintenance/Custodial/Transportation Supervisors

JOB GOAL:  To provide support to the Maintenance, Preventative Maintenance and Transportation departments; to assist with maintaining bus route schedules and driver assignments; to assist with radio dispatch on a daily basis; to communicate information regarding support service functions and procedures; and to ensure compliance with financial, legal and administrative requirements of all assigned duties.

QUALIFICATIONS:

• High School education or equivalent required.
• Previous related work experience with public schools preferred. 
• Previous transportation routing and dispatching experience preferred.
• Computer proficiency to include use of basic software applications (Word, Excel, etc.) and other menu driven software.
• Ability to establish and maintain effective relationships with students, parents, site personnel, district personnel and general public
• Ability to evaluate situations and make decisions quickly and in absence of supervisor.
• Ability to communicate effectively (verbal and written); must maintain confidentiality.
• Ability to organize, prioritize, take initiative, direct own workload and meet deadlines while working with frequent interruptions and minimum supervision.
• Ability to work well with others.
• Knowledge of school district policies and procedures beneficial.

PERFORMANCE RESPONSIBILITIES:

• Provide support to the Maintenance, Preventative Maintenance and Transportation departments
• Answer telephone and radio communications for departments, routing calls in a courteous manner; assist with radio dispatch
• Assists in maintaining copies of transportation personnel records to ensure all drivers are in compliance with State and Federal rules and regulations;
• Works closely with Human Resources to ensure transportation personnel are in compliance with certifications to include CDL, physicals, drug tests, 1^st aid, CPR, agility and refreshers
• Assists in maintaining all bus route schedules and driver assignment for routes
• Schedule district travel requests and coordinates with appropriate parties and drivers
• Assists in billing services provided for student clubs
• Assists in the implementation of quality perpetual training program for all support services (Maintenance, Preventative Maintenance and Transportation departments)
• Assists in compiling data from a variety of sources, and prepare reports ensuring accuracy and compliance with financial, legal and/or administrative requirements; including data for the 100^th day transportation report
• Assists in logging all daily mileage and student counts for the 100^th day transportation report
• Assists in submitting the 100^th day transportation report and vehicle inventory report to ensure appropriate district transportation funding
• Assists in maintaining the facility use calendar and scheduling events and avoid double booking
• Assists in billing for usage of facility
• Schedule and coordinate activities (i.e. appointments, meetings, calendars, etc.) for Maintenance, Preventative Maintenance and Transportation heads
• Assist with requisitions and purchase orders
• Establish and maintain files and records in accordance with district, state and/or federal regulations
• Maintain and order supplies and materials ensuring budget availability
• Ability to learn the Visions accounting system
• Regular and on-time attendance required
• Assist employees with time clock issues
• Assist employees with computer log in and programs
• Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit

REASONING ABILITY

• Understand, remember, and apply verbal and/or written instructions or other information; understand, remember, and communicate routine factual information; understand complex problems and collaborate and explore alternative solutions.
• Organize thoughts and ideas into understandable terminology; organize and prioritize own work schedule and possibly the work schedule of others.
• Read and interpret instructions, understand and follow basic instructions and guidelines; interpret written procedures and complete routine forms and/or conduct routine verbal communication with individuals via telephone or e-mail, speak and write effectively; express or exchange ideas by means of the spoken word, communicate verbally with others accurately and quickly.
• Understand verbal and written instructions; understand simple to complex multiple step instructions; solve practical problems; analyze situations to define issues and draw conclusions.
• Apply common sense in performing job; may make decisions which have moderate impact on immediate work unit.

TERMS OF EMPLOYMENT:  12 month position.  Salary established by the Governing Board.  Employee benefits in accordance with district policies.

EVALUATION:  Performance of this position will be evaluated in accordance with the Governing Board's policy on evaluation of classified personnel.